Privacy Policy

1. Introduction

BeMaestro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and services.

By using BeMaestro, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Profile information (job title, company, timezone)
• Project data (tasks, documents, signals you input)
• Communications with us (support requests, feedback)
• Payment information (processed securely via Stripe)

2.2 Information Collected Automatically

• Usage data (features used, time spent, interactions)
• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

2.3 AI Processing

When you use our AI features (signal analysis, document generation, chat), your inputs are processed to generate responses. We do not use your project data to train our AI models. Enterprise customers can optionally use their own private LLM infrastructure.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative notifications and updates
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third parties that help us operate our service (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure data centers with physical security measures
• Employee security training and background checks

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

To exercise these rights, contact us at privacy@bemaestro.ai.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required. Enterprise customers can select specific data residency regions.

9. Cookies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our service
• Improve our service based on usage patterns

You can control cookies through your browser settings.

10. Children's Privacy

BeMaestro is not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of BeMaestro after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: